Agree and confirm that they reserve the right to cancel order.
Cookie Policy - You can change your cookie setting to accept or not accept cookies in your browser. You can still browse even if you don’t accept cookies.
Questions and concerns - in accordance with section 4 (4) of the Consumer Protection( E-commerce) Rules 2020, every e-commerce entity shall establish an adequate grievance redressal mechanism and a grievance officer for consumer grievance redressal and display
Swapnil Bagul
Contact number- +918655986411
email ID- swapnilbagul@kalkifashion.com
Designation- CRM Team Leader
For every complaint there should be a ticket raised and a ticket no. should be provided. If the customer is not satisfied with the response of customer service, they can directly contact the grievance officer who shall acknowledge the receipt of the complaint within 48 hours.
Personal data can be defined as any piece of information that can be used to identify a person. This can include name, number, address, age email id, etc. Personal data can even be a piece of information that classifies your presence.
Personal Data will be held for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws. We shall cease to retain Personal Data, or remove the means by which the Personal Data can be associated with particular individuals, as soon as it is reasonable to conclude that the purpose for which that Personal Data was collected is no longer being served by retention of the Personal Data and retention is no longer necessary for legal or business purposes.
We have taken and will continue to take reasonable efforts to protect Personal Data in our possession or control by making reasonable security arrangements to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.
While we strive to protect your Personal Data, we cannot ensure the security of any Personal Data which you may have transmitted to us, via an unsecure browser, and we urge you to take every precaution to protect your Personal Data and use a secure browser.
Data Privacy and Protection regime in India is presently regulated by the Information Technology Act, 2000 (“IT Act 2000”) in conjunction with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”).
We obtain personal data directly from individuals in a variety of ways, including obtaining personal data from individuals who provide us with their business card(s), complete our online forms, subscribe to our newsletters, and register for pop-ups, attend events we host, and visit our stores.
Personal identification documents that may reveal race, religion or ethnic origin, possibly biometric data of individuals, beneficial owners of corporate entities, or applicants.
Information provided to us by our collaboration in the course of a professional engagement.
CCTV at our sites may collect images of visitors. Our policy is to automatically overwrite CCTV footage within 30 days.
Location-based data: We may process geographical locations of your computer or mobile device. This location data is collected for the purpose of providing you with information regarding services which we believe may be of interest to you based on your geographic location, and to improve our location-based products and services.
Consent - We may rely on your freely given consent at the time you provided your personal data to us. You may withdraw and/or modify your consent at any time by contacting us at info@kalkifashion.com.
